Policies & Terms Of Services

1. Privacy Policy

Effective Date: 1 Feb 2025

At InkSpired Books, we prioritize your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit mysankalp.in and purchase our digital products.

1. Information We Collect

We collect the following information when you interact with our website:

• Personal Information: Name, email, phone number, and payment details for order processing.

• Technical Information: IP address, browser type, and usage data collected via cookies to improve user experience.

2. How We Use Your Data

We use the collected information to:

• Process transactions and deliver digital products.

• Send order confirmations and customer support responses.

• Improve website performance and user experience.

• Comply with legal obligations.

3. Data Security & Protection

• We use SSL encryption for secure transactions.

• Payments are processed through trusted third-party payment gateways.

• We do not sell, rent, or misuse your data.

4. Your Rights

• You may request to access, update, or delete your data by emailing mysankalp@protonmail.com.

• You can opt out of promotional emails at any time.

For privacy concerns, contact mysankalp@protonmail.com.

2. Terms & Conditions

Effective Date: 1 Feb 2025

Welcome to InkSpired Books! By purchasing and using our digital products, you agree to the following Terms & Conditions.

1. General Usage

• Digital products purchased from mysankalp.in are for personal, non-commercial use only.

• Unauthorized distribution, resale, or modification is strictly prohibited.

2. Digital Product Availability & Access

• Upon purchase, you will receive a download link or access to a designated platform.

• You are responsible for ensuring that your device is compatible with the digital files provided.

3. Payments & Security

• All payments must be made through secure third-party payment gateways.

• Transactions are final once the purchase is completed.

4. Intellectual Property

• All content, including e-books, planners, and workbooks, remains the intellectual property of InkSpired Books.

• Unauthorized reproduction, redistribution, or reselling is prohibited.

5. Limitation of Liability

• InkSpired Books is not responsible for user errors in purchasing, downloading, or accessing digital products.

• We make no warranties regarding compatibility with all devices or software.

For support, contact mysankalp@protonmail.com.

3. Refund & Cancellation Policy

Effective Date: 1 Feb 2025

As our products are digital and instantly accessible, we maintain a strict no-refund policy.

1. No Refunds or Exchanges

• All digital product sales are final once the purchase is completed.

• We do not accept returns or exchanges for digital downloads.

2. Exceptions for Technical Issues

• If you face issues accessing or downloading your product, contact us at mysankalp@protonmail.com within 48 hours of purchase.

• We will assist in troubleshooting or re-sending access links if necessary.

3. Accidental Purchases

• We do not provide refunds for accidental or duplicate purchases.

By purchasing from mysankalp.in, you agree to this policy.

For concerns, email mysankalp@protonmail.com.

4. Shipping & Delivery Policy (For Digital Products)

Effective Date: 1 Feb 2025

Since all our products are digital, no physical shipping is involved.

1. Digital Delivery Process

• Upon successful payment, you will receive an email with a download link or access credentials.

• In case of delays, check your spam folder or contact us at mysankalp@protonmail.com.

2. Access Issues & Troubleshooting

• If you experience technical difficulties accessing your purchase, email us within 48 hours for assistance.

• We will ensure you receive your product correctly.

3. Responsibility of the Buyer

• Ensure your email ID is correct while placing the order.

• Make sure your device is compatible with the digital format (PDF, EPUB, etc.).

For assistance, contact mysankalp@protonmail.com.

5. Contact Information

For any inquiries or support regarding digital product purchases, reach out to:

📧 Email: mysankalp@protonmail.com

📞 Phone: Mr. Pydi Shanmukha Surya Srinivas - 9492428248

📍 Business Address: Door no: 7-14-4-7/2, New Colony, Srikakulam, Andhra Pradesh - 532001

🕒 Support Hours: Monday – Friday, 9 AM – 6 PM (IST)

6. Payment & Security Policy

Effective Date: 1 Feb 2025

At InkSpired Books, we ensure safe and secure transactions for all digital product purchases.

1. Accepted Payment Methods

We accept:

• UPI Payments (Google Pay, PhonePe, Paytm, etc.)

• Credit/Debit Cards (Visa, Mastercard, RuPay)

• Net Banking & Wallet Payments

2. Secure Payment Processing

• Payments are handled through PCI-DSS compliant gateways.

• Your financial information is never stored on our servers.

3. Fraud Prevention

• Transactions are monitored for suspicious activity.

• If a transaction appears fraudulent, we may require verification before granting access to digital products.

4. Payment Failures & Resolutions

• In case of failed transactions, any deducted amount will be refunded within 5-7 working days.

• If you face issues with payment, contact us at mysankalp@protonmail.com.

Frequently Asked Questions (FAQs)

1. General Questions

Q: What is InkSpired Books?

A: InkSpired Books is a brand dedicated to providing premium digital planners, journals, and mental health resources to help individuals organize their lives and achieve their goals.

Q: Are your products physical or digital?

A: All our products are digital downloads. You will receive a PDF or other digital format upon purchase, which you can use on a tablet, phone, or laptop.

Q: Do I need special software to use digital planners?

A: Most of our planners are in PDF format, which can be used with apps like GoodNotes, Notability, Adobe Reader, or Xodo. Please check the product details before purchasing.

2. Ordering & Payment

Q: How do I purchase a digital planner?

A: Simply select your desired product, add it to your cart, and complete the checkout process. You will receive the download link instantly after payment.

Q: What payment methods do you accept?

A: We accept:

✔ UPI (Google Pay, PhonePe, Paytm, etc.)

✔ Credit/Debit Cards (Visa, Mastercard, RuPay)

✔ Net Banking & Wallet Payments

Q: My payment failed, but the amount was deducted. What should I do?

A: If your payment was deducted but the order was not confirmed, the amount will be automatically refunded within 5-7 working days. If you don’t receive a refund, contact us at mysankalp@protonmail.com.

3. Digital Product Delivery & Access

Q: How do I receive my digital product?

A: After successful payment, you will receive an instant download link via email. Check your spam folder if you don’t see it in your inbox.

Q: I didn’t receive my download link. What should I do?

A: First, check your spam/junk folder. If you still can’t find it, email us at mysankalp@protonmail.com with your order number, and we will resend the link.

Q: Can I print my digital planner?

A: Yes! Our planners are designed for both digital and printable use. You can print them at home or at a professional printing service.

4. Refunds & Cancellations

Q: Can I cancel my order?

A: Since our products are digital, we do not accept cancellations once the purchase is complete.

Q: Do you offer refunds?

A: No, all digital sales are final. However, if you face technical issues with your download, we will provide support or resend the files.

Q: I accidentally purchased the wrong product. Can I get a refund?

A: Unfortunately, we do not provide refunds for accidental purchases. Please double-check your order before confirming payment.

5. Usage & Licensing

Q: Can I share my purchased digital planner with others?

A: No. All purchases are for personal use only. Reselling, sharing, or distributing our products is strictly prohibited.

Q: Can I use your planners for my business or clients?

A: Our planners are for personal use only. If you need a commercial license, please contact us for bulk or business use inquiries.

6. Contact & Support

Q: How can I contact customer support?

A: You can email us at mysankalp@protonmail.com or call 9492428248 during our support hours (Monday – Friday, 9 AM – 6 PM IST).

Q: Do you provide customer support on weekends?

A: We currently provide support only on weekdays. However, if you email us, we will get back to you on the next business day.

Bonus: How to Use a Digital Planner (Optional FAQ Section for First-Time Users)

Q: I’m new to digital planning. How do I start?

A: Follow these steps:

1. Purchase and download your planner.

2. Open it in a PDF annotation app (GoodNotes, Notability, Xodo, or Adobe Reader).

3. Use a stylus or your device’s keyboard to fill in the planner.

4. Save your progress and enjoy stress-free organization!